Here’s the translation of the provided text into English:
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**Order Processing**
We need 1-2 working days to process your order before shipping without any delay. (The arrival time of the package depends on the transportation situation of the logistics company.)
Notice: For all European countries, in order for the package to pass through customs safely, our package will be delivered to Germany first. Therefore, it cannot be tracked online for about 8-12 days before it reaches Germany, and it can only be tracked after it arrives in Germany for transshipment.
The delivery time for European countries will be 8-15 days. For countries like the USA, Australia, and most countries in South America, the delivery time will be about 10 days.
**Tracking**
After we ship the package, the customer will receive a confirmation email containing a tracking number. Please track it on [http://www.17track.net/](http://www.17track.net/) for various Express information, [http://www.ems.com.cn/english.html](http://www.ems.com.cn/english.html) for EMS information, or [http://www.cn.dhl.com/en.html](http://www.cn.dhl.com/en.html) for DHL information.
Online tracking can monitor your package at different stages. If you can’t track it, please try again in one or two days, or ask our customer service for assistance.
**Return Policy**
Within 14 days (from the day the goods are signed for/received), if you request to return the purchased item, it can be returned and refunded under the following conditions: The products should be sent back in their original packages, which means that they should not be used (except for trying out), worn, plastic removed, damaged, scratched, or tampered with. All returns are at the customers’ own cost.
When we receive the products sent back intact, we will deduct $20-40 for shipping & handling costs for the original shipment to you and then issue a refund.
Please note that after 14 days, we may not issue a refund, but an exchange may be acceptable.
Refund does not apply to watches that have suffered physical damage caused by customs. In such cases, an exchange will be advisable.
**Exchanges**
Within 14 days (from the day the goods are signed for/received), if you find the products you purchased are not satisfactory, they can be returned and replaced under the following conditions:
The products should be sent back in their original packages, meaning they should not be used (except for trying out), worn, plastic removed, damaged, scratched, or tampered with. All returns are at the customers’ own cost.
When we receive the products sent back intact, we will replace them with new ones and ship them back to you.
As there are handling and shipping costs involved, please understand that we have to charge you $10-20 as shipping & handling costs before we send you the replacement item.
Exchanges will be subject to price difference adjustment (if there is any).
Please be advised that if you want to replace the item after the guaranteed 14 days, you should contact us directly for further processing.